Home Improvement
Here’s how to file one in Massachusetts — and how to avoid getting into that mess in the first place.

The Globe’s Ask the Remodeler writer offers tips for vetting contractors. Adobe Stock
For the seventh year in a row, auto sales and repair complaints ranked first in the 2022 consumer complaint survey report, conducted by the Consumer Federation of America.
Home improvement/contractor issues and consumer debt/credit rank second and third, respectively.
Here’s what to know if you want to file a complaint in Massachusetts.
Start at the Attorney General’s Office. There, you can file a consumer complaint